Our Values define who we are, influence the way we work with each other and guide the way we serve our clients.  At our core, we demonstrate integrity, respect, energy, enthusiasm and the courage to do the right thing.

Customer Focus
Builds Trust
Communication
Decision Making

Customer Focus

 At the Avania Group our model is to make our clients and their needs a primary focus of our actions.   We strive to develop and sustain productive, high-level client relationships as it relates from small, to complex and large scale projects by actively seeking information to understand circumstances, problems, expectations, and needs.  By doing so we are able to appreciate what affects our clients and formulate actions/plans to quickly meet project level client needs.  We don’t stop there; we are continuously monitoring and evaluating client concerns, issues, and satisfaction to further  anticipate client needs.

Builds Trust

Our organization is viewed as a role model in demonstrating honesty and integrity, keeping commitments, giving proper credit to our client, and behaving in a consistent manner. We consistently and proactively develop and share thoughts and rationale and objectively consider others’ ideas and opinions to reach workable positions.  We stand up for our clients by treating people with dignity and respect while in the face of resistance or challenge.

Communication

Our team members possess advanced levels of critical and analytical thinking and advance understanding of communications that enhances client interactions.  Each member has a strong sense of self and confidence in his or her abilities to provide sound counsel and recommendations concerning various disciplines across a multitude of industries.  We believe in our convictions and are able to provide solutions based upon supportive opinions and substantive arguments that are timely, cost effective and often below budget.

Decision Making

Having expert knowledge in several disciplines, our team consistently and proactively recognizes a wide range of highly advanced or unusually complex issues, problems, or opportunities our diverse clients encounter to help determine whether action is needed.

We adeptly identify the need for and collect information to better understand issues, problems, detect complex trends, associations, and cause-effect relationships to discover opportunities.  We can be relied upon to work with our clients and their internal and external customers for guiding others, creating relevant options, formulating clear decision criteria, evaluating options, ensuring buy-in and understanding, initiating action in a reasonable amount of time and achieving desired outcomes.